The Specter Partnership
We have offices in London, Warrington & Wirral serving the entire UK region.
Services to Insurers
When an insurer considers outsourcing a process, or utilising a product the following issues need to be addressed:
- Service Quality
- Cost
- Added value benefits for insurer and policyholder
- Ease of administration
- Differentiating service
At The Specter Partnership we have been providing insurance related services for over 20 years.
Our systems are innovative, our information technology cutting edge, and our staff exceptionally well trained and motivated with and attrition rate of less than 3% per annum.
We outline our services below but we are able to tailor our service provision to the particular needs of our referrers providing a dynamic and energetic approach to realising goals and objectives speedily and efficiently.
Legal services as part of full incident management services
In association with our Partners LawShield UK and Performance Car Hire we are able to offer a fully integrated claims system to our insurer clients.
Services include:
- A 24 hour helpline to manage incidents in the UK, Europe and Eire including fault and non-fault motor accident claims, fire & theft, vandalism and windscreen claims.
- Provision of replacement vehicles for accident damage policyholder or in connection with third party capture.
- Domestic helpline and household claims provision.
- Full legal expenses for motor and household policies.
- Uninsured loss recovery.
- Third party capture facility including out of hours service.
- Legal defence of motor claims.
- Subrogation recoveries for household and motor claims.
- FileView and Management information provision enabling 'real time' tracking of claims.
- High net worth and classic car division.
We can demonstrate we have recovered millions for insurers as well as being able to demonstrate enormous savings and improved business retention and client satisfaction.
One of our Insurer clients has noted a 70% increase in recoveries since we have been dealing with their claims.
We are able to provide the services as a package or individually to Insurers. Our rates our competitive
For more information telephone for an appointment on 0800 019 3460.